Please contact me if you're having any issues with your order! I usually respond within 1-3 days.
Do you accept returns?
I do not accept returns. If the item has been damaged or lost, I will send a new one (depending on the stock of the item) or issue a full refund.
Note that you have to provide photos of damaged goods otherwise I won't accept the refund option.
How long does shipping take?
- Orders within Europe take 7-21 days
- All orders are shipped from the EU!
- International (outside of Europe) might take longer 21-56 days
Due to safety precautions, all registered shipment is provided with a tracking number. However, I do offer standard shipping as an option which means tracking number and insurance isn't available. I do not have the responsibility over shipping and shipping delays.
Please mind that due to high post traffic during summer and COVID-19 shipping might take longer.